Find answers about orders, delivery, returns, wholesale inquiries, and product compatibility.
Do you sell retail and wholesale?
Yes. We serve regular customers and wholesalers. For bulk orders or wholesale pricing,
contact us through the Contact page or WhatsApp/phone and we’ll assist you.
How do I choose the correct watch battery model?
Check the battery code printed on your old battery (example: 377, 364, CR2032, etc.).
If you’re unsure, send us the watch model or a clear photo of the old battery and we’ll help you match it.
Do you deliver across the UAE?
Yes, we offer delivery within the UAE. Delivery time and charges depend on your location and order size.
During checkout (or via confirmation message), you’ll see the exact details.
Do you deliver outside the UAE?
We support selected international deliveries (especially within the Middle East) depending on product type and quantity.
Contact us for a shipping quote and availability.
What are your store timings?
Our working hours may vary by season/holidays. Please refer to the Contact page for the latest timings,
or call us before visiting.
Can I return or exchange a product?
If an item arrives damaged or incorrect, contact us within 24–48 hours of delivery.
We’ll guide you through replacement/return steps based on the order condition and product type.
How can I track my order?
After order confirmation, you’ll receive updates via phone/email/WhatsApp (depending on what you provide).
If you need help, send your order number and we’ll update you.
What payment methods do you accept?
Payment options depend on the checkout method and delivery type. Typically we support card payments and other common local options.
The available methods will be shown during checkout.
